Distribution centers & suppliers
We work with multiple distribution centers and suppliers to fulfill orders as efficiently as possible. Depending on stock and shipping destination, your order may be sent directly from a distribution center or from a supplier.
Products can be stored in different distribution centers to help us process orders faster and manage stock across locations. Because inventory may be split between locations, an order with multiple products may arrive in multiple packages.
A distribution center is selected automatically based on stock availability, shipping speed, and the destination of your order. Product pricing and shipping costs may vary depending on the location of the distribution center used for fulfillment.
Will my package be shipped directly from a distribution center or supplier?
Yes, depending on stock and routing, your package may ship from either a distribution center or a supplier.
Are products stored in a distribution center?
Yes, products may be stored in one or more distribution centers.
If I order multiple products, can I receive multiple packages from different locations?
Yes, that is possible if the products are fulfilled from different locations.
Will a distribution center be selected automatically?
Yes, the most suitable fulfillment location is selected automatically.
Can my package be shipped internationally?
Yes, depending on the product and fulfillment location, international shipping may apply.
Is the product price and shipping based on the distribution center location?
Yes, pricing and shipping can depend on the fulfillment location.
Can I collect directly from a distribution center or supplier?
No, collection directly from a distribution center or supplier is not available.
Can I order a product if it is not in stock?
No, orders can only be placed for products that are available.
Do I need to contact the distribution center or supplier if I have a problem with my order?
No, please contact our support team directly if you need help with your order.
Where are the distribution centers located?
Our distribution centers are located in Germany, Poland, Spain, France, Belgium, Sweden, Singapore, Hong Kong, China, the USA, Australia, the UK, and more.
Where are suppliers located?
Suppliers are located worldwide.